Scaling Behavioral Health Platform to Drive 8× Revenue Growth
This case study explores a project delivered by KMS Technology, a company that merged with Addepto in December 2025, for Valant—a leading provider of behavioral health EHR solutions.
Partnering with KMS Technology, Valant set out to transform its engineering processes, modernize its architecture, and deliver new, revenue-generating features—enabling sustainable growth and stronger market differentiation.
Meet Our Client
Valant was on a mission to make behavioral healthcare more accessible and efficient through technology. As demand for digital health solutions increased, the company needed to accelerate innovation, modernize its platform, and scale engineering capabilities without compromising reliability.
Case Study Shortcut
Challenge
Legacy Technology Limiting Innovation
A Silverlight-based frontend was becoming obsolete, restricting scalability and slowing down feature development.
Limited Engineering Capacity
Valant lacked sufficient resources to accelerate delivery of key features, especially those driving new revenue streams.
Balancing Speed with Reliability
As a healthcare platform, Valant needed to increase development speed without compromising system stability and quality critical to patient care.
Goal
The goal was to modernize Valant’s platform and engineering practices to support scalable growth and faster innovation.
- Replace legacy architecture with a modern, scalable solution
- Increase engineering velocity and delivery capacity
- Strengthen QA and reduce defect leakage
- Enable development of new, revenue-generating features
- Improve overall product stability and user experience
Outcome
Through a multi-year partnership, KMS Technology helped Valant transform into a high-performing, scalable product organization.
Key results:
- 8× revenue growth over 4 years
- 15+ new revenue-generating features launched
- 59% reduction in defect leakage
- 8,300+ telehealth sessions supported daily
- 168 automated test scripts delivered
- 30+ treatment planners modernized and accessible
The transformation enabled Valant to scale efficiently, improve platform reliability, and introduce new capabilities that directly contributed to business growth.
Before
- Legacy frontend limiting scalability
- Slow and inconsistent release cycles
- Limited QA automation and testing discipline
- Resource constraints slowing innovation
- Difficulty launching new revenue streams
After
- Modern, scalable platform architecture
- Faster and more predictable delivery cycles
- Strong QA processes with reduced defect leakage
- Expanded engineering capacity
- Multiple new revenue-generating features launched
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Case Study Details
Approach
Incremental Platform Modernization
- Migrating legacy components to a single-page application architecture
- Breaking down modernization into smaller, manageable projects
- Gradually building system knowledge and reducing risk
Strengthening Quality Engineering
- Development of 168 comprehensive test scripts
- Implementation of regression, smoke, and build verification testing
- Continuous reduction of defect leakage (by 59%)
- Automation contributing to improved quality and reliability
Accelerating Feature Development
- Telehealth platform with real-time video and messaging
- AI-assisted documentation for automated clinical note creation
- Patient portal (MYIO) with onboarding, scheduling, and payments
- Treatment planning tools for collaborative care
- Automated patient communication systems
Improving Delivery Efficiency
- 4–15% improvement in development cycle time
- 3–9% improvement in QA cycle time
- This led to more predictable, scalable, and efficient product delivery.
